Medical situations involving crew members can arise unexpectedly during a vessel's port call, bunkering operation, anchorage stay or technical stop. When a crew member requires medical attention in Las Palmas, fast local coordination between the vessel, medical providers, ship manager, master and other responsible parties is essential.

Our medical assistance and repatriation service in Las Palmas provides practical local support for shipowners, ship managers, crewing companies, masters, yacht managers and owners' representatives dealing with crew medical requirements.

We coordinate the local logistics surrounding medical attendance, transportation, hospital appointments, medical disembarkation, accommodation and repatriation, according to the instructions of the vessel's management and the advice of qualified medical professionals.

Medical Assistance for Ship and Yacht Crew

A crew member may require medical assistance for a routine consultation, illness, injury or other medical concern while the vessel is in Las Palmas.

Our agency can coordinate communication with appropriate local medical service providers and arrange transportation between the vessel, port, medical facility, hospital or other designated location.

The medical treatment itself remains under the responsibility of qualified healthcare professionals. Our role is to coordinate the practical local arrangements required by the vessel and its management team.

Doctor and Medical Appointment Coordination

When a crew member needs to see a doctor, we can assist with arranging the local logistics surrounding the appointment.

Information concerning the crew member, preferred timing and vessel location can be communicated to the relevant service provider according to the instructions received from the master or ship management company.

Transportation can then be coordinated between the vessel and the medical facility, taking into account the vessel's port schedule.

Hospital Transfer and Shore Medical Assistance

If a crew member requires further medical assessment or treatment ashore, transportation to an appropriate medical facility may need to be arranged.

Our local team can coordinate communication between the vessel and the designated medical provider and assist with transportation logistics.

Where the situation requires urgent medical attention, emergency medical services should be contacted directly. Our agency can support the vessel with the associated local coordination and logistics as instructed.

Medical Disembarkation

Some medical cases may require a crew member to leave the vessel for treatment while the ship remains in Las Palmas.

We coordinate the practical arrangements for medical disembarkation with the vessel's master and relevant local parties. This can include transportation from the vessel, medical facility coordination and subsequent arrangements for accommodation or repatriation.

The timing of medical disembarkation can be particularly important when the vessel has a short port stay or a scheduled departure.

Medical Repatriation of Crew

Following medical treatment, a crew member may need to return to their home country rather than rejoin the vessel immediately.

Our medical repatriation support can include coordination of airport transportation, accommodation, flight information and other local logistics required for the crew member's onward journey.

Repatriation arrangements are coordinated with the shipowner, ship manager, crewing company or designated representative and take into account any instructions or travel requirements provided by the relevant medical professionals.

Flights and Airport Transfers

Medical repatriation can involve international flights and connecting flights. Travel arrangements may need to be coordinated around the crew member's medical condition and the recommendations of the treating medical professionals.

We can coordinate transportation between the hospital, hotel, airport and other designated locations.

If a flight is cancelled, delayed or changed, our local team can assist with the practical coordination of revised transportation and accommodation arrangements.

Hotel Accommodation During Medical Cases

A crew member may need temporary accommodation in Las Palmas after leaving the vessel or following medical treatment.

We can coordinate hotel accommodation according to the instructions of the shipowner, ship manager or crewing company and arrange local transportation where required.

This can be useful when the crew member's flight is scheduled for a later date or when additional local arrangements are required before repatriation.

Medical Support for Commercial Vessels

Medical assistance may be required by crew members on container vessels, bulk carriers, tankers, general cargo vessels, offshore vessels and other commercial ships calling Las Palmas.

Our team coordinates the practical local arrangements around the vessel's operational schedule, including medical appointments, shore transfers, hospital attendance and repatriation logistics.

Medical Support for Yachts and Superyachts

Yachts and superyachts may also require medical assistance for captains, engineers, deck crew, interior crew, guests or other persons onboard.

We can coordinate local medical appointments, transportation, hospital attendance and related logistics according to the instructions of the captain, yacht manager or owner's representative.

Medical Cases During Anchorage

A vessel does not always need to be alongside when a medical issue occurs. Crew members may require assistance while the vessel is operating at anchorage.

Our agency can coordinate the relevant local transportation and communication requirements according to the vessel's position and the applicable operational arrangements.

Emergency Medical Coordination

Medical emergencies require immediate attention. For life-threatening situations, emergency medical services and qualified medical professionals should be contacted without delay.

Our agency can then assist with the practical local coordination requested by the vessel, including communication, transportation arrangements, medical facility coordination and subsequent crew logistics.

Complete Medical Assistance & Repatriation Support

Medical cases can develop into a wider logistics operation involving medical treatment, disembarkation, accommodation, transportation, documentation and international travel.

Our medical assistance and repatriation service in Las Palmas provides one local coordination point for these practical requirements.

For shipowners, ship managers, masters, crewing companies and yacht managers requiring medical assistance and crew repatriation in Las Palmas, we coordinate doctor and hospital appointments, medical transportation, disembarkation, accommodation, airport transfers and onward travel arrangements according to the specific circumstances of each case.

Whether a crew member requires a routine medical appointment or needs urgent assistance followed by repatriation, our local agency provides responsive coordination throughout the medical logistics process in Las Palmas.