C/ Juan Dominguez Perez, 37 - 2nd floor, 35008 - Las Palmas de Gran Canaria
C/ Juan Dominguez Perez, 37 - 2nd floor, 35008 - Las Palmas de Gran Canaria
Las Palmas is an important Atlantic port for commercial vessels, offshore vessels, yachts and superyachts. Shipowners, ship managers, masters, yacht owners, yacht captains and yacht managers may have different requirements when planning a vessel call.
Below are some of the most common questions concerning port agency, bunkering, crew changes, anchorage, spare parts, customs, repairs and yacht services in Las Palmas.
Ships calling Las Palmas can require port agency, clearance, bunkering coordination, crew changes, spare parts delivery, customs support, provisions, technical assistance, ship repair, transportation, medical assistance and other husbandry services.
A local ship agent can coordinate several of these services during the same port call.
If you are a shipowner, ship manager, operator or master arranging a port call, appointing a local ship agent can simplify communication with the port, service providers and other local parties.
The agent can coordinate the vessel's local requirements before, during and after the port call.
Yes. A local ship agency can coordinate the vessel's arrival, port formalities, documentation, husbandry requirements, crew movements, logistics and departure arrangements.
The Spanish Maritime National Single Window is used for ship-call information, with Port Authorities acting as local access points.
Yes. Las Palmas is an established Atlantic bunkering location with infrastructure supporting marine fuel operations.
Our role is not to sell fuel. We provide local agency coordination for bunker operations, including communication with suppliers, vessel attendance, operational arrangements and related documentation.
Depending on supplier availability and the vessel's requirements, bunker stems may involve MGO, LSMGO, VLSFO, HSFO or other applicable marine fuels.
Fuel grade, specification, quantity, delivery method and availability should be confirmed for each individual stem.
Where permitted and operationally feasible, bunkering can be coordinated for vessels at anchorage.
The actual arrangement depends on vessel position, supplier availability, weather, port requirements, safety considerations and the applicable operational permissions.
No. We are a ship and yacht agency.
We coordinate the local side of the bunker operation and can assist with supplier communication, vessel attendance, operational coordination and other services required before, during or after the bunker call.
Yes. Crew change support can include joining and sign-off arrangements, airport transfers, transportation, immigration coordination, hotel accommodation and repatriation logistics.
We can coordinate both port and, where feasible, anchorage crew changes.
Yes. Short-notice crew changes can be coordinated according to the circumstances and availability of the required local services.
The agency can coordinate transportation, airport arrangements, accommodation, immigration communication and repatriation logistics.
Yes. Airport transfers can be coordinated for joining and departing seafarers.
The service can include airport reception, transportation to the vessel, hotel or other designated location and return transportation after sign-off.
Yes. Crew repatriation can involve coordination of sign-off, transportation, airport arrangements, flights, accommodation and onward travel.
The exact arrangements depend on the crew member's nationality, travel itinerary and applicable requirements.
Yes. We can coordinate receiving, customs or transit procedures where applicable, local transportation and delivery of spare parts to vessels.
This can include urgent engine, generator, electrical, electronic, navigation, hydraulic and other technical components.
Yes. Where port access and operational conditions allow, spare parts can be coordinated for delivery directly to the vessel.
For vessels at anchorage, an appropriate marine transfer or other delivery arrangement may need to be planned.
We can coordinate the local customs and logistics process with the relevant customs representatives and forwarding companies.
Customs treatment depends on the nature, origin, documentation and status of the goods and applicable Spanish and EU requirements.
Yes. Spare parts can be sent to Las Palmas before the vessel arrives.
The shipment can then be coordinated for receiving, applicable customs or transit procedures, storage and delivery to the vessel according to its ETA.
We provide local agency coordination for technical services rather than acting as the technical repair contractor.
If a vessel requires an engineer, technician, repair company, spare part or emergency technical attendance, we can coordinate the appropriate local service provider.
Yes. For urgent technical problems, we can coordinate communication with suitable repair companies, service engineers, technicians, spare parts suppliers and transportation providers.
The actual repair work is performed by the relevant qualified technical company.
Yes. Las Palmas has an established marine repair industry. Puertos del Estado has highlighted the port's ship-repair activity and its role in offshore-related operations.
We can provide local agency and logistics support for vessels attending shipyards for repair, maintenance or dry-docking.
Yes. Depending on the operation and applicable conditions, we can coordinate crew changes, spare parts, provisions, bunkering arrangements, technical attendance, transportation, medical assistance and other services for vessels at anchorage.
Yes. Our yacht agency support is designed for yacht owners, yacht captains, yacht managers and yacht operators.
Services can include yacht clearance, crew changes, provisioning, bunkering coordination, spare parts, technical assistance, transportation, customs and other local logistics.
Yes. A yacht captain can contact the local agency directly with the yacht's name, location, ETA and required services.
We can then coordinate the relevant shore-side arrangements with the captain, crew, yacht manager or owner's representative.
Yes. Yacht owners and their representatives can contact us when a yacht is planning to call Las Palmas.
We can coordinate local requirements such as crew movements, provisioning, technical assistance, spare parts, transportation, customs and bunker arrangements.
Yes. Yacht provisioning can include coordination of fresh, frozen and dry provisions, galley requirements, beverages, deck stores and other yacht supplies.
Delivery arrangements can be coordinated with the yacht captain, crew or yacht manager.
For a commercial vessel, useful information includes:
For yachts, provide the yacht name, captain or yacht manager's contact details, ETA, location and required services.
The more information provided in advance, the easier it is to coordinate the local operation.
If your vessel or yacht is coming to Las Palmas and you require local assistance, contact us with the vessel details and required services.
We support shipowners, ship management companies, operators, masters, technical superintendents, fleet managers, yacht owners, yacht captains and yacht managers.
Our local agency can coordinate port calls, crew changes, bunkering operations, spare parts, customs, technical attendance, shipyard support, yacht services, transportation and other local requirements.
For an agency request, send us the vessel or yacht name, IMO number where applicable, ETA, location and required services so we can review the call and coordinate the appropriate local arrangements.
